• Join a dynamic and innovative team
• Work for a market leader in Roadside, Towing, & Transport solutions
• Great Facilities on site and convenient location in Noble Park

Who we are

Nationwide Group is the largest provider of emergency roadside assistance and specialist towing and transport solutions in Australia. A subsidiary of RACV, we are a trusted partner of government bodies, law enforcement and road authorities, major corporations, and Australian automotive club

About The Role:

We’re looking for a proactive and highly organised Operations Coordinator to join our team! You'll play a key role in supporting the day-to-day activities of our Roadside Operations, ensuring smooth and efficient service deliver.

In The Role You'll

• Oversee all Roadside administrative functions, ensuring accurate record-keeping and effective handling of routine admin tasks.
• Manage daily shift exceptions and oversee RACV scheduling to address coverage requirements needs promptly.
• Provide day-to-day management and support to ensure smooth operational delivery and timely issue resolution.
• Investigate and resolve RACV/Roadside complaints promptly.
• Coordinating the distribution of appreciation from RACV/Roadside to Patrol personnel.
• Ad hoc tasks – complete all reasonable additional tasks as requested by Management to meet the operational requirements of the business

Why work with Nationwide group

There are many advantages to working with Nationwide Group. Apart from working with a cohesive, friendly and supportive team, we offer:

• Career growth & professional development opportunities
• An employee benefits program, which includes roadside assistance membership, insurance and accommodation discounts

How to apply

Interested? To APPLY, please submit your resume and cover letter (.docx or .pdf formats accepted only).

Successful candidates will be required to undergo a police check.

No recruitment agencies please.

Please note only shortlisted candidates will be contacted.