Quality Business Partner | 12 Month Fixed Term - Parental Leave Cover

Drive Quality. Strengthen Governance. Make a Lasting Impact.

• Play a key role in strengthening quality systems and driving continuous improvement across the business.
• Partner with leaders to embed best practice in quality, governance and compliance.
• Influence meaningful process improvements that enhance business performance and customer outcomes.
• Join a collaborative team committed to quality, safety and operational excellence.

About Nationwide Group

At Nationwide Group, we’re passionate about delivering exceptional service and creating positive experiences for our customers. Through innovation, collaboration and a commitment to continuous improvement, we strive to exceed expectations and make a genuine impact.

As part of our Quality team, you’ll help shape how we manage quality systems, strengthen governance and continuously improve our processes, systems and ways of working.

About the Role

As our Quality Business Partner, you’ll partner with stakeholders across the business to support and continuously improve our Quality Management System (QMS). You’ll play a key role in maintaining governance frameworks, supporting compliance activities, coordinating audits and driving initiatives that improve operational performance.

This role is ideal for someone who enjoys building strong relationships, improving business processes developing business documentation and influencing positive change across a dynamic organisation.

Key Responsibilities

• Partner with leaders and stakeholders to embed and continuously improve the Quality Management System (QMS).
• Develop and maintain quality documentation, policies, procedures and governance frameworks.
• Support the administration and optimisation of quality systems, including SharePoint and Donesafe.
• Monitor quality and compliance activities to identify trends, risks and opportunities for improvement.
• Support business change initiatives, system updates and quality communications.
• Drive continuous improvement initiatives that enhance operational performance and business outcomes. 

About You

You’ll be a collaborative professional with a passion for knowledge sharing, quality, governance and continuous improvement.

We’re looking for someone with:

• Experience working within quality management systems, governance, compliance or business improvement environments.
• Strong stakeholder management and relationship-building skills.
• Experience supporting audits, compliance activities or quality management systems through knowledge management and documentation management.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills, with the ability to identify improvement opportunities and implement practical solutions.
• Experience working with ISO 9001, ISO 45001 and/or ISO 14001 management systems is highly regarded.
• Experience with MS Office 365 apps, especially Word and SharePoint is essential 
• Experience with Donesafe, will be highly regarded.

Why Join Nationwide Group?

At Nationwide Group, you’ll be part of a supportive and inclusive culture where your ideas and contributions are valued. We invest in our people and provide opportunities to learn, grow and make a meaningful impact.

If you’re passionate about quality, governance and continuous improvement, we’d love to hear from you.

Apply today and help us build stronger systems, improve business performance and deliver exceptional outcomes for our customers, our people and our business.

Apply Now

Ready to make an impact? Apply today to join a team that values your contributions and fosters your growth!

You can learn more about Nationwide Group at Nationwide Group Careers

CLICK APPLY below and make sure you include a cover letter and resume.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Only shortlisted applicants will be contacted further.